How accessible is my private physician with oneMD?

oneMD offers 24/7 coverage, ensuring unmatched access to your private physician. Upon joining, you’ll receive your doctor’s direct cell phone and email. Appointments are available within 24 hours, with accommodations for private, no-wait visits whenever possible.

What additional services and amenities can I expect?

At oneMD, we redefine the medical experience. Reserved parking, a welcoming reception area with refreshments, and private, comfortable exam rooms.

Shower facilities with linens and toiletries allow you to freshen up post-appointment.

Our staff provides concierge support, including assistance with insurance issues, international travel kits, and prescription delivery. Communication is enhanced through quarterly newsletters, appointment reminders, and 24/7 access to your electronic medical records.

Will my oneMD physician be my primary doctor for insurance purposes?

Yes, oneMD physicians are enrolled in major insurance networks and coordinate directly with your existing plan to ensure seamless integration.

Will my oneMD physician make house calls?

Yes, if your needs don’t require in-office diagnostic equipment, house calls or office visits can be arranged as medically necessary and feasible.

What happens if I need a specialist or hospital care?

Your oneMD physician will coordinate specialist visits, diagnostic testing, and out-of-office procedures. This includes making appointments, discussing your case with specialists, and ensuring timely follow-ups. Relationships with top specialists allow for same-day consultations whenever possible.

If hospitalized, your physician will visit daily and remain in close contact with the hospital team to monitor your care.

What is the size of the practice?

While most internal medicine practices have 3,000–5,000 patients, oneMD limits each physician to 300 patients, ensuring same-day service and personalized care.

What happens in cases of chronic or long-term illness?

At oneMD, your physician becomes your health advocate, providing personalized support and expert guidance. If necessary, your doctor will research your condition, consult with leading specialists, and create an advanced treatment plan tailored to you.

Will I be healthier?

While we can’t guarantee improved health, we promise peace of mind. Your oneMD physician is dedicated to your well-being, ensuring every detail of your care is managed with attention and expertise.

How is oneMD different than other services?

oneMD stands out by offering -
: Comprehensive Physical Exam
: Limited Patient Physician Rosters
: Hospital Visits
: Premier concierge practice in Louisville since 2002